Cancellations:
Orders can be cancelled before dispatch by reaching out to our customer care. Once shipped, orders cannot be cancelled.
Refunds:
Refunds are processed in the original payment mode within 5-7 business days of approval.
Refunds are applicable in the following scenarios only:
Prepaid orders cancelled before dispatch
Damaged/missing product after verification
Order not delivered within 15 working days
No refunds for:
COD orders once shipped
Change of mind or personal dislike after delivery
For support, please write to bodycentivecare@gmail.com.